Resume
Gabriel Neila
Product Design Leader · Enterprise SaaS · Data Visualization · Creative Technology
Product Design Leader with 10+ years of experience designing complex enterprise B2B SaaS products and 5 years leading distributed design teams across New York, London and Dubai. Proven track record delivering 30% faster project completion and cutting development hours by 25% through clearer requirements, scheduling and scope controls. Skilled in visual design, data visualization, accessibility and front-end prototyping, while mentoring designers to senior roles. Fluent in English, Spanish and Portuguese. Based in Austin, TX.
Experience
Dec 2021 – Aug 2026
Product Design Manager
Sprinklr · Austin, TX
- Managed 3 designers, briefly 4, across New York, London and Dubai through quarterly goals, annual reviews, coaching, design critiques, career development and workload planning, improving team alignment, workload balance and professional growth.
- Increased monthly project completion by 30% through confirmed data requirements, a minimum 5-day build window for work and treating significant post-build changes as additional scope.
- Hired 2 junior designers, strengthened team members’ product craft and stakeholder confidence through coaching and design critiques, and advocated for their advancement to Senior Designer.
- Served as a product-domain resource for the new Product Analyst by translating customer insights into workflow guidance and enhancement priorities, and collaborated with Engineering on navigation and drill-down features that improved customer implementations.
- Remained hands-on by conducting approximately 6 pre-sales platform demonstrations annually, leading quarterly internal refresher training, advising on product features and supporting client work when project volume exceeded team capacity.
- Led critiques and production reviews that strengthened visual quality, interaction design, accessibility, consistency and technical feasibility across customer implementations.
- Owned design operations for intake, prioritization, resource allocation and capacity planning, adjusting requests based on workload and business priorities to keep delivery aligned for a product averaging approximately 200 licensed customers annually.
- Revived the Sprinklr Display product by reframing its value for C-suite leaders during an executive leadership transition, helping restore sales attention and moving the product from maintenance mode in 2022 to updates and a relaunch in 2025.
Jan 2017 – Dec 2021
Senior Product Designer
Sprinklr · Austin, TX
- Earned a promotion to Product Design Manager, advancing into a product design leadership role.
- Joined during the acquisition of Postano and used the technology to help build Sprinklr Display, combining information design, visual craft, motion and front-end customization for command centers, events and other DOOH format environments.
- Led discovery, creative direction and production for approximately 40 customer implementations annually, identifying audience needs, environmental constraints and priority metrics.
- Designed and built 36+ landing pages annually, including login experiences and email templates for Sprinklr Advocacy, establishing reusable patterns that were later adopted by designers and incorporated as part of the product features.
- Developed 4 JavaScript and CSS prototypes based on customer feedback, reducing project development hours by 25% through configurable widgets.
- Translated complex enterprise dashboards into focused data stories for command centers, events and executive spaces, balancing hierarchy, legibility, motion, interaction and brand requirements.
- Delivered customer training with each completed implementation and created recorded sessions and task-based quick guides that were adopted into the central product knowledge base.
- Worked with early adopters and customer-facing teams to identify product limitations, validate solutions and refine recommendations, helping teams make informed decisions before broader use.
Oct 2011 – Jan 2017
Senior Interactive Designer
Sizmek by Amazon · Austin, TX
- Designed and built interactive rich media campaigns for high-traffic properties including MSN, AOL and Yahoo, combining visual design, motion and hands-on JavaScript, HTML and CSS implementation for more than 20 entertainment and Fortune 500 clients.
- Partnered with a distributed Engineering team on complex builds, translating client objectives into technical requirements, assessing feasibility and shaping alternative solutions when implementation constraints required a different approach.
Aug 2010 – Sep 2011
Creative Developer
Lin Digital, a Nexstar Digital company · Austin, TX
- Developed reusable rich-media templates that streamlined production and provided configurable starting points for recurring campaign formats.
Oct 2009 – Jun 2010
Interactive Designer
Dell Technologies · Austin, TX
- Designed digital campaign assets in Adobe Creative Suite across consumer and small-business channels, applying design system and WCAG 2.1 standards while partnering with product, engineering and stakeholders to deliver consistent, accessible experiences in a high-volume, cross-functional production environment.
Jan 2007 – Feb 2009
Rich Media Designer
T3 / Now Material · Austin, TX
- Served as the primary designer for assigned accounts, using Adobe Creative Suite and technical prototyping to create rich-media campaigns for retail, hospitality and entertainment brands, including JCPenney, Marriott and Universal Studios.
Education
Sept 2010 – Oct 2011
Master of Fine Arts in Media Design
Full Sail University · Winter Park, FL
Feb 2005 – Mar 2006
Associate of Science in Digital Arts and Design
Full Sail University · Winter Park, FL
Aug 1999 – May 2004
Bachelor of Science in Information Technology
Universidad de Monterrey · Monterrey, Mexico
Skills
Core competencies
- Product Design Management
- Distributed Team Leadership
- Coaching and Career Development
- Performance Management
- Design Critique
- Design Quality Standards
- Design Operations
- Resource Planning
- Workflow Optimization
- Stakeholder Engagement
- Cross-Functional Collaboration
- Product and Engineering Partnership
- Enterprise B2B SaaS
- Product Design
- Customer Discovery
- Interactive Design
- Data Visualization
- Visual Design
- Live Training
- Technical Prototyping
- AI-Assisted Design
Tools and technology
- Adobe Creative Suite
- Figma
- HTML
- CSS
- JavaScript
- Generative AI Tools (Claude / ChatGPT)
- Technical Prototyping
- Component Libraries
- WCAG 2.2
- Design Systems
Let’s work together.
I’m exploring Product Design Manager, Design Manager and selected Lead Product Designer roles.
Gabriel Neila